core-staff/docs/06_Operations.md

Operations

Smoke test after deploy

1. /networkcore status - confirm "Database: ok" and "Network: connected".
2. Connect a staff alt. Run /lookup <your-main>. You should see your own UUID and online status.
3. Connect a non-staff alt. Have a staff member run /warn <alt> test. The alt receives a chat message; nothing crashes.
4. /sc from a staff alt to toggle staff-chat-mode ON, then type a message in chat. Every other online staff member sees it; no non-staff sees it. Run /sc again to turn off.
5. Look in MySQL:

   SELECT * FROM staff_punishments ORDER BY issued_at DESC LIMIT 5;
   

   The warn should be the most recent row.

A staff member can't run staff commands

1. The plugin checks PermissionsModule.get().hasPermission(uuid, "networkstaff.<command>"). The error message includes the exact node that was checked - read it.
2. Confirm their group has either the specific node or networkstaff.*. See 03_Commands.md for the full list.
3. Permission changes typically require the player to reconnect.

A ban isn't propagating

1. On the issuing server: /networkcore servers - is the destination server in the list? If no, the destination isn't actually on the network.
2. On the issuing server: confirm messagebus_published_total is incrementing in /metrics.
3. On the destination server: confirm messagebus_received_total is incrementing. If it's rising but messagebus_rejected_total is also rising fast, you have an auth token mismatch.
4. Confirm the destination server's network.auth_token matches the issuer's. Different tokens cause silent message drops.
5. As a last resort: the destination server queries MySQL on connect via BanEnforcer. Have the target try to reconnect. If the ban still doesn't apply, the row may not actually be in the DB - check SELECT * FROM staff_punishments WHERE target_uuid = ?.

A muted player can still chat

1. The mute might have expired. Check expires_at against now.
2. MuteCache on the chat server might be stale. The cache loads on connect; if the mute was issued while the player was already online, the broadcast path is what populates the cache.
3. If broadcasts aren't arriving, see the previous section.
4. As a fallback, kick + rejoin the player. PlayerSeenTracker.onConnect calls loadMuteIntoCache which forces a fresh DB read.

players_seen.online is stuck at 1 after a crash

The plugin runs markServerOffline(serverId) in start(), which sets online=0 for all rows whose last_server_id matches this server. So a normal restart fixes it.

If you see online=1 for a player whose last_server_id belongs to a server that no longer exists (decommissioned, renamed): clear manually with UPDATE staff_players_seen SET online=0 WHERE last_server_id = 'old-server-id'.

Auditing

Recent actions taken by a moderator:

SELECT issued_at, type, target_name, reason
FROM staff_punishments
WHERE issued_by_name = 'StaffName'
ORDER BY issued_at DESC
LIMIT 50;

All actions in the last hour:

SELECT * FROM staff_punishments
WHERE issued_at > (UNIX_TIMESTAMP() * 1000) - 3600000
ORDER BY issued_at DESC;

Players who have been banned but later unbanned:

SELECT target_name, COUNT(*) AS unbanned_bans
FROM staff_punishments
WHERE type IN ('BAN', 'TEMPBAN') AND revoked_at IS NOT NULL
GROUP BY target_uuid, target_name
ORDER BY unbanned_bans DESC;

Things this plugin deliberately doesn't do

• IP bans. Privacy implications and uncertainty about the Hytale auth model. Use the punishment system on UUIDs.
• Appeals workflow. Staff just unban. There's no in-game appeal form. Build that externally if you want it.
• Multiple active bans on the same player. The repository's "active ban" query returns the most recent one. Stacking is unsupported by design - it complicates logic without changing outcomes.
• Per-world or per-server bans. Punishments are network-wide. If you need per-world, that's a different feature (likely a separate plugin built on top of this).